COVID-19 Statement

5/19/20

Dear Patients:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. Our office is now open for all appointments as we follow infection-control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).

You will likely notice many changes during your next visit to London Dental Care. But one thing has remained the same: our commitment to your safety. Providing a clean and safe environment has always been our top priority. Our infection-control processes are designed with your safety and comfort top of mind.

Some of the changes you’ll notice include:

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
• We ask that you please use hand sanitizer that we will provide when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• Appointments will allow for social distancing between patients. That might impact appointment scheduling.
• We will also allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
• We have limited the number of chairs in our waiting room accordingly, and we have removed toys and magazines.

We appreciate your patience while we make these changes with the health and safety of our patients, staff and community as our top priority. If you have any questions about these changes or to make an appointment, please call us at (740)852-5771.

We value your trust and loyalty and look forward to seeing you soon.

Best Regards,
Dr. Mark Lima, Dr. Jennifer Sogan and Staff

3/23/2020

London Dental Care will be taking emergency calls and open restricted hours and days for emergency appointments only based on OHIO DEPARTMENT OF HEALTH and OHIO DENTAL BOARD guidelines.

Thank you for your patience during this time.

3/17/2020

Dear London Dental Care Patients:

The Ohio State Dental Board (OSDB) and the Ohio Dental Association (ODA) have been closely monitoring the spread of coronavirus to help prevent the risk posed by COVID-19 to patients, dentists, hygienists and staff at dental facilities across Ohio. After consultation with Gov. Mike DeWine and state medical officials, leaders from ODSB and ODA have strongly recommended temporarily suspending scheduled elective procedures to reduce the risk of patients’ exposure to COVID-19 and other public health considerations.

Therefore, effective today, we will be canceling all elective procedures including dental cleanings. Once we receive further guidance, we will immediately call all impacted patients to reschedule their appointments. The office will remain open to treat dental emergencies and regularly scheduled necessary appointments.

We appreciate your patience and understanding during this public health crisis, and we welcome any questions or concerns you may have.

We promise to keep you updated, and we will continually evaluate our approach to any changes that may arise as the situation evolves.

Respectfully,
Dr. Lima, Dr. Sogan & Staff